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How-to · 4 min read

Do You Have to Tell Your Network Operator?

Yes, it's mandatory, and it's separate from the kit being on the register.

The short answer

Yes, telling your network operator (DNO) is required, not optional. Every compliant plug-in solar product must carry a label saying so, with a link to instructions. You must tell your DNO both when you connect the device and again when you disconnect it. Skip this step and your install isn't compliant.

Plugging in a solar panel feels like a one-person job. It isn't, quite. There's one phone call or form you have to complete, and it's not optional.

What is a DNO?

A DNO is a distribution network operator. It's the company that owns and runs the electricity wires and cables in your area. It's not the same as your energy supplier, the company that bills you. Your DNO is set by where you live, not by who you choose.

Do I really have to tell them?

Yes. Every compliant plug-in solar product must carry a statement: telling your DNO about connection and disconnection is required. It must also link to instructions on how to do it. This sits in UK law and the product spec together, not as a suggestion.

When do I need to notify them?

Twice, not once. You tell your DNO when you connect the device. You tell them again if you ever disconnect it for good. That way your DNO always has an accurate picture of what's feeding into the grid on your street.

Is this the same as the kit being "approved"?

No, and this trips people up. A maker must register a plug-in solar device on the ENA Type Test Register before selling it. That's about the product itself. Telling your DNO is a separate step you do yourself, about your own connection. Both steps are required.

Sunny says
Sunny says: keep a note of when you told your DNO and any reference number they give you. If you move house or swap the kit later, you'll want that on hand.

The quick version

Common questions

Do I have to tell my network operator about plug-in solar?

Yes. Telling your distribution network operator (DNO) about connecting a plug-in solar device is required under the UK product spec. Every compliant product must carry a statement saying so, along with a link to instructions on how to do it.

What is a DNO?

A DNO, or distribution network operator, is the company that owns the electricity wires and cables in your area. It also maintains them. It's different from your energy supplier, which is the company you pay for your power. You can find yours by postcode through the Energy Networks Association.

Do I need to notify my DNO if I remove the panel?

Yes. The rules require you to tell your DNO when you connect a plug-in solar device. You must tell them again when you disconnect it. Both notices matter, because your DNO needs an accurate record of what's connected to the network at any time.

Is DNO notification the same as the kit being certified?

No. Makers must register a compliant device on the ENA Type Test Register before it goes on sale. That's about the product. Telling your DNO about your own connection is a separate step. You take that step yourself when you install or remove the device.

Where this comes from

Last checked 31 August 2026. How we check our facts

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